01
Customer service and support agents
Agents connected to the information and systems required to respond, assist users or support internal teams.
AI Solutions
Put AIto work.
The Flock provides AI implementation services that move AI from opportunity to operation. We help companies validate a priority use case, build agents, autonomous workflows and automations, integrate them into existing systems and processes, and define how AI is governed and owned.
~90%
Initial adoption
Very high: close to 90% already use AI in some way.
From adoption to impact
44%Integrated adoption
Intermediate: 44% have incorporated it at enterprise scale.
37%Proven financial results
Still limited: 37% report some positive effect on EBIT.
6%Deep transformation
Uncommon: only 6% share the characteristics of AI high performers.
Three ways to put AI to work
Start with the need your organization has today.
Your company may already have a priority use case, a validated initiative ready for implementation or multiple AI tools and agents that require shared rules and accountability. The Flock's AI consulting and implementation services can start at any of those points.
AI Quick Win Sprint
Turn a priority use case into real evidence.
Test a focused AI opportunity with a defined scope and investment, evaluate its value in practice and decide whether it should move into implementation.
Explore AI Quick Win Sprint →AI Implementation
Integrate a validated AI use case into the operation.
Develop AI agents, autonomous workflows and automations and integrate them with the systems, data and processes where they need to operate.
Explore AI Implementation →AI Governance
Define who decides, who controls and who is accountable.
Establish ownership, decision criteria, controls and visibility across the tools, agents and AI initiatives already operating inside the organization.
Explore AI Governance →AI Governance
Create a clear operating model for AI across the organization.
AI use often expands across teams, tools and business functions before the organization has defined how those initiatives should be approved, monitored and owned. Different areas adopt platforms, build agents and automate processes while information, costs, risks and responsibilities remain distributed.
Through AI governance consulting, The Flock helps companies understand their current AI landscape and establish a shared model for making decisions. The objective is to give the organization visibility over what exists, define who is responsible and create practical criteria for deciding which initiatives can move forward.
What we do
01Map current AI tools, use cases, agents and owners
02Identify gaps in ownership, visibility and decision-making
03Define roles, responsibilities and escalation paths
04Establish criteria for approving and prioritizing initiatives
05Define requirements for data access, acceptable use and human oversight
06Establish how performance, risks, usage and costs will be monitored
07Create a governance model that can evolve as AI use expands
What you receive
A practical AI governance framework with a clear inventory of current initiatives, defined decision rights, approval criteria, responsibilities and mechanisms for monitoring how AI is used across the organization.
AI Implementation
Move a validated AI use case into real systems and processes.
Our AI implementation services are designed for companies that have already validated a use case and need to turn it into a working solution inside the business.
The Flock designs and develops the required AI agents, autonomous workflows or automations, integrates them with the company's data and systems, and defines the ownership and controls required for the solution to operate.
What we implement
02
Back-office automation
Automations for operational processes across Finance, Operations, HR and other business functions.
03
Autonomous workflows
Flows that connect tools, data and actions across processes that currently depend on manual coordination.
04
AI capabilities inside existing products
New AI-powered functionality incorporated into products, platforms and digital experiences already in operation.
What we do
01Define the implementation scope, owner and responsibilities
02Design the technical solution
03Develop the agents, workflows or automations
04Connect the required data and systems
05Incorporate the agreed access and control requirements
06Test the solution in its operating context
07Define monitoring and review criteria
08Prepare deployment, documentation and handover
What you receive
A working AI solution integrated into existing systems and processes, with clear ownership, controls and criteria for its operation.
AI Quick Win Sprint
Turn a priority use case into evidence for the next decision.
The AI Quick Win Sprint works as a focused AI proof of concept for companies that have identified an opportunity and need to understand whether it deserves further investment.
What we do
01Define the business problem and expected result
02Establish the owner, scope and criteria for success
03Review the available data, systems and constraints
04Identify relevant risks and governance requirements
05Build a functional test or focused solution
06Evaluate the evidence produced
07Recommend the next step
What you receive
A concrete result and an evidence-based decision about whether to implement, adjust or stop the initiative before committing to a larger investment.
What does your organization need to govern, validate or implement?
Bring us the AI landscape, business problem, experiment or use case your company is working on. We can help establish the governance it requires, generate evidence for the next decision or build and integrate the solution into the operation.